2012 at Between Naps on the Porch: The Good, The Bad & The Ugly

2012 was a busy, exciting, fun and sometimes nerve racking year here at BNOTP.   I thought it might be interesting to do a quick review of the good, the bad and the sometimes ugly.   If you missed one of these posts and wish to visit it, just click on the title of  the post which is a direct link to the post itself.

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Most Pinned Post in 2012:  Pottery Barn Inspired Garland Tutorial: Make Your Own

The tutorial showing how to make a Pottery Barn inspired Christmas garland was the most “pinned” post during 2012 here at BNOTP.


It has been pinned over 10,000 times since June when the share buttons were added at the end of the post.

Garland Tutorial Pin Count

Most Rewarding Project in 2012: IKEA Expedit Hack

I really, really wanted an IKEA Expedit unit inside the office closet.  Really.  Really, really.  So I stubbornly purchased one knowing that fully assembled it would be about 1/2 inch smaller in width than the closet itself.  Periodically, I still have to go open the door to see if it’s really in there.  It’s a miracle Expedit and was willed into place by sheer determination and hard-headedness. 🙂

IKEA Expedit Hack, Building an Expedit Inside a Closet


Most Popular DIY Knock-off in 2012: Pottery Barn Clock Plates

One of the most popular DIY projects here at BNOTP was the tutorial showing how to make these Pottery Barn inspired clock plates.  I’m still on the look out for the real thing but in the meantime, these will work nicely.  They had them again this year in black  but my heart is still attached to the original, vintage-looking, cream-colored plates.



Longest DIY Project to Finish in 2012:  Pottery Barn Knock-off Shell Chargers

I started creating these Pottery Barn inspired shell chargers in April and finally finished them in July.  Each charger has 230+ shells so a lot of movie watching took place during those months.   I know you’ll be seeing these some this summer for Tablescape Thursday.

Pottery Barn Inspired Chargers for Dining and Table Settings


Most Personal Posts in 2012: My Blogging Story, Part 1 and My Blogging Story, Part 2

In August 2008 I began blogging for fun.  It was an escape and stress reliever from my intense day job as a Social Worker investigating abuse, neglect and exploitation of elderly and disabled adults.  August, 2010, almost exactly two years later, I gave my notice and began blogging full-time in September 2010.   No one was/is more surprised by this turn of events than I was.

I love blogging, but most of all I love sharing the things I find interesting, helpful and inspiring with like-minded souls…that being you! 🙂

My Blogging Story


Biggest Celebratory Occasion in My Life in 2012: A Beautiful Wedding

My son married his sweetie…a happy day!



Most Comments received on a post (not counting Giveaways) in 2012:  Sweet Max: A Story of Adoption and Healing

I shared the story of how Mr. Max came to own me.  Now I know why y’all really stop by BNOTP. 😉

Max puts the Nap in Between Naps on the Porch


Most Unexciting but Necessary Home Renovation in 2012: Upgrading the Necessary Room

Yep, I blogged about a toilet.   And not just one toilet.


Two toilets.  If you want to learn about Kohler toilets, check out that post.  I still have one more to replace in the master bath but I’m hoping to get that done with a major bath renovation down the road.



Experience That Most Took Me Out of My Comfort Zone in 2012: Haven Conference

I tend to be a home-body.  I think a lot of Bloggers are like that.  We are sometimes more comfortable hiding at home behind our computers.  I had never been to a blog conference because they can be a bit expensive to attend by the time you pay for the conference, air fare/gas, hotel room, meals, etc… but I couldn’t pass up attending one happening just seven miles from my home.

It was fabulous.  I learned a tremendous amount but best of all, I got to meet many of you.  I also got to meet some of my favorite Bloggers like Marian (aka Miss Mustard Seed) pictured below.  If you are interested in attending this year’s  Haven Conference in August, don’t wait too long to register.  They opened up registration on January 1st with 350 spots and there are only 73 left!  And it’s only been 4 days.  By the way, the conference isn’t just for Bloggers, anyone can attend.  You can buy your tickets at THIS site.  I’m guessing at the rate they are going, they will all be gone in a few days.  There are going to be some disappointed folks, I’m afraid.

Haven Conference


Tablescaping in 2012

An End of Year post wouldn’t be complete without sharing a tablescape post or two.  Here are two I really loved creating in 2012:

Spring Easter Table Setting 

Easter Table Settings Tablescapes with Large Bunnies and a Wisteria Centerpiece

Easter Table Setting with Tulip Centerpiece: 

Easter Table Setting with Tulip Centerpiece

More Blog Related Events in 2012:

Most Nerve Racking Event in 2012: Moving Between Naps on the Porch from Blogger to WordPress

Well, actually I didn’t move it.  I paid a professional to do that since the thought of moving 3 1/2 years of  content was terrifying.  When the dust settled, 19 posts were missing, including the very first blog post I had ever written.  🙁   Also missing were all the comments on 4 months worth of post.   Apparently, this is a pretty common occurrence when moving a blog with a lot of posts.  All the missing posts were manually copied over and I continue to copy over comments as time allows.

Your comments are important and worth the work to restore.  The feedback you give and the interaction and community we have is worth that effort.  So, if you run into a post from time-to-time with no comments, it’s one I haven’t gotten to, yet…but I will.  It just may take another year to get it done.  When I’m copying them back over, I don’t always copy my replies to your comments, but at least I can restore the comments you so nicely left.

After the blog move I worked into the wee hours of the morning for several weeks to get all the categories across the top of BNOTP set back up.  It took a long time to set up the category pages and categorize over 1,000 posts, but it was definitely worth all the work because almost every past post is now easily accessible with just a few clicks.

So the blog move definitely wins the award for most nerve-raking but in the end, it was worth it.  Blogging on WordPress is definitely not all rainbows and butterflies, but in the end, I’m glad I made the move.


Most Frustrating Blogging Experience in 2012: Stolen Content: This is How It Looks

The most frustrating blogging experience award definitely goes to finding hundreds and hundreds of  BNOTP posts stolen and published in full on 4-5 other blogs.  You may remember I made the tough decision to truncate the BNOTP feed after discovering this since the posts were stolen via the RSS feed.  After spending many hours filing DMCA and Spam reports to get the stolen content removed, it had to be done to insure this wouldn’t happen again in the future.



Most Linked-To Post in 2012: Stop Scrapers from Stealing Your Blog Content

Related to finding all those evil sites posting BNOTP posts as their own, probably the most linked-to BNOTP post in 2012 was the post sharing how stolen content occurs and what you can do to protect yourself and your blog from the content scrapers.  That post had ripple effects throughout the Land of Blog, something I never expected when I published it.

Stop Bloggers from Stealing Your Blog Content


Upgrade Readers Enjoyed the Most in 2012:  One of the changes made here at BNOTP was a request to be able to easily navigate from post to post without having to return to the home page each time.  That was accomplished by adding links like you see below to the end of each post.

Easy Links to Previous and Next Post


Thanks so much for being here for 2012.  I’m looking forward to another fabulous year.  I hope to get some major projects done around here this year and I’ll be taking you with me every step of the way.  Look out 2013…HERE WE COME!!!

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  1. I have really enjoyed reading your blog in 2012. I love the diversity from toilets to tech. I always learn something. I am looking forward to what you have to show us in the coming year.

    BTW – that photo of your son and bride is gorgeous. I think this is the best photo of them that you have posted.

    • Thanks, Madonna! I appreciate your sweet comments. I always know when I see your name I’m going to have a smile on my face real soon. You are a love! Thanks…that a photo of them as they were getting ready to ring the chapel bell at UGA after the wedding.

  2. You are an amazing woman and you have created the most interesting blog ever!!! Not only are you intelligent, warm, friendly, have great decorating sense, write the best articles, are funny……….but, also have the most courage of anyone I know!!!! The IKEA closet project still amazes me!!!! We are all looking forward to your wonderful posts in the new year……keep em coming…….hugs…..cleo

    • Cleo, I am blushing over here! I won’t be able to carry my head around the rest of the evening. 😉 Thanks so much for your wonderfully kind words! Appreciate them so much! I will definitely keep ’em coming in 2013. So looking forward to this shiny, new year. 🙂

  3. Marsha Cowan says:

    I so enjoy reading your blog and I love the pictures that you post. I am always inspired and I look forward to trying some beautiful tablescapes of my own. May you be richly blessed in the coming year!

  4. I missed a lot of these post and I am enjoying so many of the “highlights of the year” posts, including yours. I saw a lot of interesting things and some unsettling. I hope all in all it was a good year for you. I remember your post about leaving your job and I was so…gosh, I can’t even put it into words. Looking at you in your picture at Haven, I can’t seem to tie together you and your diminutive size with the huge job you had. You are amazing! So…all the best to you in 2013. I did a 2012 post and I would love if you had a peek at it!

    Big Hugs,

    • Thanks, Jane! You are so sweet! I’m feisty when I have to be…only way to survive that job. lol I enjoyed your end of year post. It’s amazing how blogging gets us to look back and relive the year. Makes me wish I had always blogged…like a little diary in a way.

  5. I have so enjoyed following your blog for several months now – but I have also looked back at many of your posts. You are an inspiration to me as I tip toe into the blogging world. Thank you. Gail

  6. Wow! What a great year!I just re-read your post on the PB Clock plate knock-offs and I must say that I like your plates better than there’s!! I have some old clear plates that I have been thinking of doing something similar with. Maybe I’ll go with old clock faces! Thank you for all the fun and inspiration! Looking forward to more in 2013! Hugs, Leena

  7. JaneEllen says:

    Since I discovered your blog early last year I’ve been enjoying it. Love how you write, your projects, your blog. I’ll be a regular reader all of 2013. I’m so hooked on reading blogs, my hubs says he has to put a leash on me to have me sit with him to watch tv at night (that’s the usual time I come in here to read and comment. I don’t always care for programs hubs watches so I do my thing in here. Half the time when I go out to get something to drink/eat he’s asleep anyway. Bless you and yours, have a wonderful new year, 2013. It’s a new start for us all.

    One more year has past on B.N.O.T.P.
    It rates a daily visit from me.
    There are tablescapes and crafts and so much more,
    She can even give instructions on how to fit a door.
    She can put things together you would never dream
    She’s a mover, she’s a groover, can even sew a seam.
    She tours houses and of movies with us in mind
    So we can OOh and Ahh at every find.
    Just one question, I would like to ask.
    If so inclined, would you sell me Mr. Max! 🙂

  9. I MISSED THE WEDDING???!!!! How did THAT happen?? Congratulations to the happy couple!
    Oh Susan, I am SO very glad you’ve done a look-back over some of your wonderful posts this past year. I was so busy with caring for my DH that I seem to have missed a great deal. I can see that I’ll be playing catch-up around here for awhile.
    Thanks for all your delightfully informative & entertaining blogging. I’ve missed *playing* with you!

    Warm Hugs,

  10. YOU had an amazing year…thanks for sharing it in review with us. Are you coming to Haven in August? I was too shy to come introduce myself to you when I realized that you were THE SUSAN from BNOTP at Haven. I thought, “What is she doing just sitting in the audience like the rest of us? She should be a main speaker!” You get so much accomplished in a year.

  11. And the most useful post for me was the ‘how to remove your hard drive’. I don’t even know if it was last year’s post but I certainly used it last year, used my own blog to direct people to the post and was thanked by my followers. So a big thank you to you. xx

  12. I adore your blog!! I love your writing, your pics, & most of all, your tutorials on how to achieve decorating bliss on a budget. When I see a new post in my inbox, a smile comes on my face & I rush to make a cup of tea & sit down & enjoy. Your hard work & professionalism shows in all you do. Thank you for wonderful reading experiences & I look forward to all of 2013’s posts!! <3

  13. Hi Susan

    Just wanted to let you know how much I enjoy reading your blog. I love seeing your home, the transformations, your beautiful tables, and the other interesting homes and events you post about. Wishing you all the best in 2013!

  14. As you know Susan, I’ve been a followerer of yours since the days of MoonlightandMagnolias and you have never disappointed. In a nutshell, it has been an incredible and pleasurable journey from the beginning to now. Do hope you continue blogging. You are one amazing lady! Warmest hugs -Brenda-

  15. I have just recently started follwing your blogs. I am enjoying what I see each time. It’s just relaxing to see and read. I hope to get to know you better as this year takes off.

  16. Wonderful round up of a busy year! It’s always a pleasure to stop by BNOTP, Susan — I’ll be seeing you at Haven and will look forward to it! Happy New Year!
    Heidi 🙂

  17. Wonderful post Susan, and yes, the post about Max was my fav, but I’m a sucker for a puurdy, fuzzy face ;). I got my tic for Haven and look forward to saying Hi!

  18. Mary from Virginia says:

    I agree about the picture of your son and daughter in law-great picture, and man, they are two pretty people!

    I am SO SO glad I found you and your blog. You are truly one of a kind. You ALWAYS inspire and TEACH so well. I think you are so generous to share your knowledge and abilities with people you don’t even know. Like others I always learn something from you, and YES I have replaced my ink cartridges several times since I started reading your blog. I now have a whole notebook titled “Susan-BNOTP” and I thank you from the bottom of my heart for you and everything!

    I am looking forward to 2013 and your blog. I cannot wait to see what you are up to next.

  19. Your blog is always a favorite read of mine! So glad you will be continuing to inspire us! 😉

  20. My daughter did home health as an OT and until she couldn’t handle the treatment she was getting from many of the familys we didn’t know how dangerous this job can be. It takes a very special person to do this type of work. I am sure that blogging is a big change and you do a great job.

    Happy New Year.

    • Carol, I totally know. I had no idea when I first accepted the position either. Blogging is a huge change, although I feel like I could step right back into making home visits and not skip a beat. After 8 years, I’m happy to be doing something less dangerous, though. The worse part about the job was how little appreciation and support we received from those who supervised us. That I don’t miss.

  21. I have become such a fan… My husband actually asks me, “What’s new on the porch?”
    Can’t wait to see what’s coming next…
    Wishing you and yours the happiest of New Years !!!
    Sheila C

  22. This is a great “2012 in review” post! I love your blog so much and i would have to say my favorite is your whole blogging story.
    And you reminded me about the Haven conference… I’m planning to start a blog this year, and I know that conference is going to be awesome and I live here, but ugh… there is just no way I can swing the ticket price. I can’t wait to see your report on it.

    • Thanks so much, Sally! I know, that’s what always deterred me but we are so fortunate to have a blogging conference close by. You really learn a lot of invaluable information in the classes. Hopefully they will keep having it each year.

  23. TippysMom says:

    Just a note to say that discovering your blog a few months ago was certainly a gift and I absolutely love reading your posts, as they always leave me wanting more! Thank you for opening your heart and your home and for sharing w/all of us your unending talent. From one cat-lover to another, here’s hoping your New Year is purrrrfect!

  24. What a fun experience it is reading BNOTP & thank you for creating such an interesting blog. I know you did wonderful work as a social worker but you are still affecting the lives of others through your blog. It’s very uplifting and inspiring. It gives us new ideas to try and such pretty things to look at. So, thank you Susan for all you do with the blog and I will really be looking forward to seeing what will take place in 2013.

  25. Ann S Mindicino says:

    Susan, following BNOTP since I discovered it has really added positive things to my life. I follow a few blogs and became interested in the world of blogging b/c of you. More importantly I have started to add the beautiful little touches that are inspired by your ideas. I have become a regular customer of French Bleu Vintage & love having the lamp, the chair etc that I got from them in my home. I decorated my banister for the first time ever. AND I really wanted that Gift Wrap Organizer from Pottery Barn but it was not available until this week. It was delivered yesterday! I hardly ever miss a post and look forward to more great blogs in 2013. Thank you and Happy New Year. Ann

    • FBV carries such wonderful things…love her shop! I’m so glad they brought it back. Several folks wanted that piece…glad you got it before it was gone again. Be sure to check out Monday’s post. It will have a dream gift wrapping station in it. 🙂 Thanks, Ann and Happy New Year to you!

  26. You know what, Susan? You look way too young to have a married son.
    And yes, I try to dig for Max’s photos in the blog. He’s just gorgeous! And he knows it.

  27. Margaret Robinson says:

    Was just talking about your site with a friend who does tablescapes as well. We became friends because of you and when they visited here last year, we met up for lunch. You have touched many lives, in ways you cannot possible imagine. Little did I know when I started looking for decorating/food/tablescape blogs what I would find and what would e given to me in return – thank you!

    It’s taken me a while to adjust to you new site, but as I talked with my friend, realized just how much I look forward to it twice a week, or more if I’m looking for something special. It was kismet this a.m. (well, here in California still) when I came upon the post about dear Max and the title to your blogsite. It was charming, as were the photos!

    Whatever you do, I’m there and thanks for making the last year and a half so enriching. Even Harry enjoys some of the blogs and photos, so that says a lot about how many people you reach.

    Happy 2013 with more and better things to come! MMR

  28. I enjoy every post,every word,every photo…thanks for the inspiration!!
    BNOTP makes me smile!!…:)

    ~Jo @ LoblollyLane

  29. Cherry Goodson says:

    Susan, wishing you a blessed New Year. I seem to find myself on your blog so often, in fact, my husband will say are you looking at Susan? Have wondered if you ever sleep? Would love to follow you around the Atlanta area, and may just have to make a trip there to visit your favorite shops.. You have such a gift for putting things together.
    Always anxious to see what’s new. Hugs, Cherry
    Numbers 6:24-26.

    • lol Not enough. I am going to try and work on that in 2013. 🙂
      Thanks, Cherry! There are so many fun places here to shop here. Be sure and check out The Classy Flea if you come this way. I haven’t been there in a while, but I’m going there soon.

  30. Deaar Susan,
    I have so much enjoyed looking back over “our” year. I made the Pottery Barn knock off garland for my porch, put Christmas wreaths on my glass-front kitchen doors, made the American flag from the garden stakes, set many tablescapes, though not as elaborate as years, and done some other things I can’t think of. My son even got married this year!! Thanks for everything.

  31. I just love to read it all!!!! and love the pretty pictures of your home. My husband and I are always doing our home over. This is our 4th one to do. We are always doing something. My fav would be Mr. Max. He is so very pretty and we all do love our ”family” pets. A very pretty picture of your beloved son & ”daughter”. Hope you have a happy & blessed New Year.

  32. Like the true professional you are, you make it look easy. And those of us who have followed you know how much time, effort and thought you’ve put into each post. The stealing episode was the one that stands out in my mind because it was such a violation. That and the migration to WordPress. Hopefully, 2013 will allow you some relaxation and freedom from the type of challenges that hurled themselves at you in 2012.
    You just get better and better!

  33. Just found your blog this year and love checking in and learning so much. Like an earlier post mentioned…from toilets to technology…and everything in between. It has inspired me to start a blog….someday ! Thanks – best of luck in 2013 !

  34. Hi Susan,
    Your blog was the first ever that I began following. I loved it then and still love it more than ever. Keep up the great posts!

  35. Great wrap up post, Susan! I thought about going to Haven but as you said, it ended up being too expensive for me. You are SO lucky you can DRIVE there! have fun!!! I would love to LEARN and meet fellow bloggers. XO, Pinky

  36. I am fairly new to the blog world. I think yours was the first one I read and you spoiled me. I have since looked around the blog world but none compares to yours. You are inspiring. Keep it up because I will be here.

  37. Susan,
    2012 was a wonderful year for me, because… it was the year I “met” you! 🙂
    After becoming an empty nester I knew I needed a new “hobby” and I am convinced I found the best favorite “pastime” ever: reading your wonderful blog, each and every day!
    Sometimes I really ask myself, how did I ever live without BNOTP?!?!?! 🙂
    Susan, you are a real blessing to me and as we Italians say, I wish you (and us readers) 100 more years of successful blogging! And, of course, of health, love, happiness and joy, too!
    P.S. I’ve so much enjoyed seeing Mr.Max and Sammy, again! I ♥ both of them! 🙂
    ~Hugs to you~

  38. Linda Page says:

    Susan, thanks for a great 2012 of BNOTP. I am excited about an entire new year ahead of us with wonderful ideas, tours, instructions, designs and more! You are amazing and we all appreciate you so very much. Please give Mr. Max a big hug. My new year is starting off wonderfully as I just had all new windows installed in my 57 year old house. It has taken 20 yrs off my house. It looks almost young again!!! Wishing you a wonderful 2013!

  39. Absolutely enjoy your blogs! Look forward to tuning in each day.

  40. As a relatively new reader to your blog I have to say I have been so impressed and inspired! Thank you for sharing your life and ideas with all of us. You are truly a blessing.

  41. Marie in Va says:

    Love, love your blog- so much inspiration! You’ve motivated me to set my table a little prettier and make big changes in my craft room. Thanks for all you do! May your 2013 be happy, healthy and hopeful!

  42. Susan, You have had a marvelous year. I am glad to have shared some of it with you, xo Ginger

  43. Susan, I found Between Naps late in the year, but thank you for having such a wonderful site, blog, and attitude! I’ve said this before to you, but decorating our new home has been great therapy to my cancer recovery, and I absolutely love the tablescapes, designs, and inspiration you bring to my world every day. Keep it up and blessings for 2013. Holly

  44. I just discovered your blog three days ago, and I’m having the time of my life perusing all the entries. With all the miserable news stories on the internet, your blog is such a pleasant respite. I’ve already told several friends about you so I have no doubt they’ll be enjoying your entries, as well. I especially love your upstairs family room and, of course, Mr. Max.

    • Oh, thanks so much, Janice! Appreciate that and so appreciate you sharing BNOTP with friends! You are so kind to do that. I definitely try to keep it fun around here. 🙂

  45. Dorinda Selke says:

    Susan – It was a wonderful 2012 – all in all – you have certainly much to be proud of. I will tell you that I have a few blogs that I follow everyday, but yours is my favorite hands down. Keep up the great work ! I certainly look forward to each and every post – I never know what to expect! Sometimes I even share them with my husband, especially if they are about the birds or squirrels, and he really got a kick out of the wreath hanging post with all the wreaths in the hallway – I told him, “see i’m not the only one who does these things for the holidays” !! Anyway, thanks for your blog and cheers to you and 2013 and more fun with BNOTP ! Hugs, Dorinda

    • Dorinda, that made me smile about your husband and you showing him the wreath post. lol I’m glad I could have your back on that one. 🙂 I’m looking forward to more fun for 2013! Happy New Year to you and your hubby! Tell him I’m sure there will be more bird/squirrel posts. I seem to be battling the crows now that I’ve semi-defeated the squirrels. 🙂

  46. I found your comment about bloggers hiding behind their computers very interesting. I’m often surprised at blog content and find myself wondering why some bloggers are so open online to strangers when I suspect that is not their real character. That would make for a most interesting discussion. Like so many others I enjoy your posts and appreciate the opportunity to share.

  47. Hi Susan! I loved the overview, and now can’t wait to pour over some of the former posts, since I”m still fairly a newby here. Hearing about your professional past made me realize that we have another connection other than that I love your blog! I was a master’s level psychologist, and worked with abused children and adults, and their abusers, until I became one of your disabled adults at the ripe old age of 50, due to heart disease. Now I’m 63, and have found a new way to live,much less stressfully! LOL The overview was a great idea, thanks especially from those of us who weren’t here before, as it helps give us a neat perspective from your point of view! Happy New Year Susan! Helen

    • Wow, that had to be a tough job, Helen! My hats off to you! Glad your life is less stressful now. I know I was def ready for a change and fate gave me that opportunity. Happy New Year to you, Helen! We’re going to make 2013 an awesome year!

  48. cheryl smallsreed says:

    I LOVE!!!!! your blog.

  49. 2012 was certainly a great one as it was the year that I had the pleasure of meeting you!…So excited to actually meet the person whose projects, stories and tablescapes that I have so admired!….Looking forward to another year of BNOP!!! and seeing you again!!!

  50. I just love your blog, Susan, and it was fun to take a look back with you at all your fun projects and posts! I learned a lot in particular from your stolen content post, and made some changes to my blog based on what you wrote, so thank you for that information. And I love all your gorgeous tablescapes!

  51. I just read your sweet post on your Kitty. I must have missed it the first time. So sweet what a wonderful blessing you are to each other. I am glad he gets to live out the rest of his life in a spoiled sweet safe home.. 🙂

  52. Susan – I loved the 2012 recap. Your blog is one of my very favorites and I am so glad you asked me to guest post back in November. I’m off to Haven this year (nail-biter, nail-biter!) hoping to learn more about this wonderful new hobby I’ve found! xo – Maggie

  53. Cyndi from MI says:

    Susan, I just discovered your blog this past Feb. while home recovering from surgery. I must say my recovering time flew and was very restful as I read through all the catagories and enjoyed relaxing on your porch! ha. I too have a precious kitty who is 19 and is my baby. Thanks for all your hard work and sharing – I plug in now daily — it’s the best! Cyndi

  54. 12dogsblog says:

    I’m so glad that you’ve posted this information. I’m sorry that you had to experience this loss but I’m glad that you were able to find out and do something about it.

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